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Terms of Service

Version dated 09 May 2026

Please read these Terms of Service carefully before using the Applications. By creating an account or using the Applications, you agree to be bound by these Terms. These Terms are available in Polish and English. In the event of any discrepancy, the Polish version shall prevail.

I. OPERATOR

  1. The Applications are operated by Mateusz Zielinski, an individual conducting business under the Athliko brand, with a correspondence address at Kopinska 20/22/26, 02-327 Warsaw, Poland, e-mail: support@athliko.com (hereinafter: the "Operator").
  2. The Applications are distributed exclusively through the App Store (iOS) and Google Play (Android). Apple Inc. and Google LLC are not parties to the agreement between the User and the Operator and bear no responsibility for the Services.
  3. These Terms are available free of charge at www.athliko.com and within the Applications.

II. THE APPLICATIONS AND SERVICES

  1. Athliko is a mobile application for athletes, enabling them to plan trainings, track activity, and communicate with their coach. It is free of charge for athletes.
  2. Athliko Coach is a mobile application for personal trainers, available on a freemium model. The free plan provides core functionality; the paid plan (Subscription) unlocks extended features. The full scope of each plan is presented within the Application before purchase.
  3. The Applications may be used only by individuals who are at least 16 years of age and have legal capacity to enter into agreements under applicable law.
  4. Use of the Applications requires a mobile device running iOS or Android, an active Internet connection, and a valid e-mail address.

III. USER ACCOUNT

  1. Registration requires providing an e-mail address and password, or signing in via a Google account. Users must provide accurate and up-to-date information.
  2. Users are responsible for maintaining the confidentiality of their password and for all activities carried out through their account. Any suspected unauthorised access must be reported immediately to support@athliko.com.
  3. An account may be deleted at any time through the Application settings. Deleting an account does not cancel an active Subscription - the Subscription must first be cancelled through the App Store or Google Play.
  4. The Operator may suspend or delete an account in the event of a breach of these Terms, subject to the principle of proportionality.

IV. SUBSCRIPTION AND PAYMENTS

  1. The Athliko Coach Subscription is available on a monthly or annual basis. Payments are processed exclusively through Google Play Billing (Android) or Apple In-App Purchase (iOS). The Operator does not process payment data directly.
  2. Subscriptions renew automatically. To prevent renewal, the Subscription must be cancelled through the App Store or Google Play account settings no later than 24 hours before the end of the current billing period. Deleting the Application does not cancel the Subscription.
  3. Current prices are displayed within the Application before purchase. Where the Operator announces a price reduction, the lowest price applicable during the preceding 30 days will also be shown.
  4. If the Operator is unable to continue providing the paid Services due to reasons attributable to the Operator, the User is entitled to a pro-rata refund of the prepaid period.

V. RIGHT OF WITHDRAWAL

  1. A User who qualifies as a consumer under Polish law has the right to withdraw from a Subscription agreement within 14 days of its conclusion, without giving any reason, by submitting a written statement to support@athliko.com or to the Operator's correspondence address.
  2. The right of withdrawal lapses if the User has expressly requested that the digital service begin before the 14-day period expires and has been informed that this results in the loss of the right of withdrawal, in accordance with Article 38(1)(13) of the Polish Consumer Rights Act.

VI. COMPLAINTS

  1. Complaints may be submitted by e-mail to support@athliko.com or in writing to Kopinska 20/22/26, 02-327 Warsaw, Poland. A complaint should include a description of the issue and the date on which it occurred.
  2. The Operator will respond to complaints within 14 days of receipt. Failure to respond within that period constitutes acceptance of the complaint.
  3. The Operator is liable for the non-conformity of a digital service with the agreement in accordance with Chapter 5b of the Polish Consumer Rights Act. Where a complaint is upheld, the Operator will bring the Service into conformity or issue a refund within 14 days.

VII. ADVERTISING

  1. The free version of the Applications displays advertisements served by Google AdMob (Google LLC). Users with an active Subscription are not shown advertisements.
  2. The Operator has no control over the content of advertisements displayed through Google AdMob. Google's data processing practices are governed by Google's Privacy Policy, available at policies.google.com/privacy.

VIII. USER CONTENT AND COMMUNICATIONS

  1. The Applications enable the exchange of messages and content between coaches and athletes. Each User bears sole responsibility for the content they transmit.
  2. Users must not transmit content that is unlawful, offensive, defamatory, infringes third-party rights, or poses a risk to the safety of others.
  3. The Operator does not monitor communications between Users in real time and bears no liability for such content, provided it had no actual knowledge of its unlawful nature and did not fail to act upon obtaining such knowledge (Article 14 of the Polish Act on Provision of Electronic Services). Reports of violations may be submitted to support@athliko.com.

IX. LIABILITY AND INTELLECTUAL PROPERTY

  1. The Services are tools intended to support the organisation of training activities and do not constitute medical or healthcare services. The Operator bears no liability for the content of training plans created by coaches.
  2. The Operator will take reasonable measures to ensure the continuous availability of the Applications but accepts no liability for interruptions caused by force majeure or third-party infrastructure.
  3. All intellectual property rights in the Applications belong to the Operator. Users are granted a non-exclusive, non-transferable licence to use the Applications for their intended purpose. Decompilation, copying, or redistribution of the Applications is prohibited.

X. PERSONAL DATA

  1. The Operator is the controller of Users' personal data. Data are processed for the purpose of providing the Services, in accordance with Regulation (EU) 2016/679 (GDPR) and the Polish Personal Data Protection Act of 10 May 2018.
  2. Full details of data processing practices, including Users' rights (access, rectification, erasure, portability, and objection), are set out in the Privacy Policy available within the Applications and at www.athliko.com.

XI. GENERAL PROVISIONS

  1. The Operator may amend these Terms for material reasons (changes in law, technology, or the scope of the Services), providing at least 14 days' notice. Continued use of the Applications after the amended Terms take effect constitutes acceptance of the changes.
  2. Any disputes shall be resolved by the court having jurisdiction under the Polish Code of Civil Procedure. These Terms are governed by the laws of Poland.
  3. Matters not governed by these Terms are subject to the Polish Civil Code, the Consumer Rights Act, and the Act on Provision of Electronic Services.
  4. These Terms take effect on 09 May 2026.